Effective Date: January 1, 2026
Last Updated: February 15, 2026
Rezon8, llc. (“Rezon8,” “we,” “us,” or “our”) respects your privacy.
This Privacy Policy explains how we collect, use, disclose, process, and safeguard information when you access or use:
• rezon8.net
• app.brandtorus.com
• api.brandtorus.com
• brandtorus.com (when launched)
• Related websites, applications, APIs, and services (collectively, the “Services”)
By using the Services, you consent to the practices described in this Policy.
1. Our Role: Data Controller & Data Processor
Depending on context:
• Rezon8 acts as a Data Controller when you visit our websites or create an account.
• Rezon8 acts as a Data Processor when customers use Brand Torus to manage their own contact data.
Customers are responsible for ensuring lawful collection and consent for data they upload or process through the platform.
2. Information We Collect
A. Information You Provide
We may collect:
• Name
• Email address
• Phone number
• Company name
• Billing address
• Payment information (processed via Stripe or other processors)
• Messages submitted via forms
• Uploaded files
• Account credentials
B. Automatically Collected Information
We may collect:
• IP address
• Device identifiers
• Browser type
• Operating system
• Referring URLs
• Pages visited
• Date/time stamps
• Usage logs
• API usage logs
This tracking may include cookies, device identifiers, and analytics signals.
C. Cookies & Tracking Technologies
We use cookies and similar technologies, including:
• Google Analytics
• Google Ads
• Meta Pixel
• LinkedIn Insight Tag
• Google Tag Manager
• Cloudflare analytics
• Session tracking
We may track activity across websites owned by Rezon8, llc., including:
• rezon8.net
• brandtorus.com
• f4digital.com
You may control cookies through browser settings.
D. Messaging & Telephony Data
If you use SMS, MMS, or voice services through Brand Torus:
We may process:
• Phone numbers
• Message content
• Delivery status
• Opt-in records
• Opt-out records
• Call logs
• Call recordings (if enabled by customer)
• Carrier metadata
Telephony and messaging services are powered through third-party infrastructure (including Twilio).
Customers are responsible for obtaining lawful consent from their contacts.
SMS Messaging Privacy
Brand Torus, operated by Rezon8 LLC, may offer SMS messaging services for account notifications, appointment reminders, authentication codes, and promotional communications.
When you provide your phone number through our website, applications, or services, you may receive SMS messages related to:
• account notifications
• appointment confirmations and reminders
• service updates and support communications
• authentication codes or security alerts
• promotional offers and announcements
Participation in SMS messaging programs is voluntary and requires consent. Brand Torus and Rezon8 do not send SMS messages to individuals who have not provided consent.
Information Collected
When participating in SMS messaging programs, we may collect:
• your mobile phone number
• message delivery metadata
• message timestamps
• communication preferences
• interaction with messages (such as replies or opt-outs)
How SMS Data Is Used
SMS communication data may be used for:
• delivering requested communications
• providing service notifications
• improving messaging reliability
• troubleshooting communication issues
• compliance with telecommunications regulations
Third-Party Messaging Providers
SMS messaging services may be provided through third-party communications infrastructure providers including, but not limited to:
• Twilio
• telecommunications carriers
• messaging service providers
These providers process SMS messages solely for the purpose of delivering communications.
Opt-Out
Recipients may opt out of SMS communications at any time by replying:
STOP
Once an opt-out request is received, no further SMS messages will be sent except for a confirmation of the opt-out.
Data Retention
Communication logs and message metadata may be retained for operational, security, and compliance purposes.
Message and Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan.
E. AI Processing Data
If you use AI features:
We may process:
• Prompts
• User inputs
• Generated outputs
• Workflow instructions
AI processing may involve third-party providers such as OpenAI or Anthropic.
AI outputs may be stored to provide and improve services.
We do not guarantee AI accuracy.
3. How We Use Information
We use information to:
• Provide and operate Services
• Process payments
• Deliver messaging services
• Improve platform functionality
• Provide customer support
• Prevent fraud and abuse
• Monitor compliance with messaging laws
• Enforce our Terms
• Send administrative communications
• Send marketing communications (where permitted)
4. Marketing Communications
You may opt out of marketing emails using the unsubscribe link included in communications.
SMS recipients may reply STOP or STOP ALL to opt out.
Message and data rates may apply.
Message frequency varies.
5. Sharing of Information
We may share information with:
• Hosting providers
• Cloud infrastructure providers
• Messaging infrastructure providers (e.g., Twilio)
• Payment processors (e.g., Stripe)
• Email providers (e.g., Mailgun)
• AI service providers
• Analytics providers
• Legal or regulatory authorities when required
• Successor entities in mergers or acquisitions
We do not sell personal information.
6. Political Messaging Compliance
If customers use Brand Torus for political messaging:
Customers are solely responsible for:
• Compliance with election laws
• Proper disclaimers
• Lawful consent
• Recordkeeping
We may suspend accounts for regulatory violations.
7. HIPAA & Sensitive Data
Protected Health Information (PHI) is prohibited unless a signed Business Associate Agreement (BAA) is executed.
Absent a BAA, PHI must not be uploaded.
We are not responsible for PHI uploaded without authorization.
8. Data Retention
We retain personal information:
• As long as necessary to provide Services
• As required for legal or compliance purposes
Inactive accounts may be retained for up to 30 days after termination but are not guaranteed.
9. California Privacy Rights (CCPA/CPRA)
California residents may request:
• Access to personal information
• Correction
• Deletion
• Information regarding categories collected
Requests may be submitted to: privacy@rezon8.net
We will respond consistent with applicable law.
10. Data Security
We implement commercially reasonable safeguards.
However, no method of transmission or storage is completely secure.
We cannot guarantee absolute security.
11. International Processing
Information may be processed in the United States or other jurisdictions where our service providers operate.
By using the Services, you consent to such transfers.
12. Third-Party Links
Our Services may link to third-party websites.
We are not responsible for their privacy practices.
13. Children’s Privacy
The Services are not intended for individuals under 18 years old.
We do not knowingly collect data from minors.
14. Business Transfers
In the event of a merger, acquisition, or asset sale, information may be transferred.
15. Updates to This Policy
We may update this Privacy Policy at any time.
Your continued use of our sites after changes become effective constitutes acceptance of the updated Privacy Policy.
16. Contact
Rezon8, llc.
Michigan, United States