WEBSITE TERMS OF USE & BRAND TORUS SOFTWARE SUBSCRIPTION AGREEMENT

Effective Date: February 15, 2026
Last Updated: February 15, 2026

These Terms of Service (“Terms”) govern your access to and use of rezon8.net, app.brandtorus.com, api.brandtorus.com, and any related applications, software, APIs, messaging systems, and services (collectively, the “Services”) operated by Rezon8, llc., a Michigan limited liability company (“Rezon8,” “Company,” “we,” “us,” or “our”).

By accessing or using the Services, you agree to be bound by these Terms.


1. Company Information

Brand Torus is a software platform owned and operated by Rezon8, llc., a Michigan limited liability company.


2. Description of Services

Brand Torus is a subscription-based SaaS platform providing:

• CRM tools
• Marketing automation
• AI content generation
• Workflow automation
• Email delivery
• SMS messaging
• Voice and telephony services (via Twilio infrastructure)
• API access
• Related digital services

Access is provided through web application, APIs, and integrated third-party infrastructure.

We reserve the right to modify features at any time.


3. Eligibility

You must be at least 18 years old and legally capable of entering into binding agreements.

You may not use the Services if prohibited by law.


4. Account Registration & Security

You must provide accurate and complete information.

You are responsible for:

• Safeguarding credentials
• All activity under your account
• Ensuring authorized use

We may suspend or terminate accounts at our discretion.


5. Subscription & Billing

Brand Torus operates on a recurring subscription model.

• Fees are billed in advance
• You authorize recurring charges
• Failure of payment may result in suspension
• Manual invoicing may apply for enterprise accounts

All fees are non-refundable unless expressly stated.


6. Refund Policy

Refunds may be offered at the sole discretion of Rezon8, llc.

Refunds are not guaranteed.

No refunds for:

• Renewals
• Promotional or discounted plans
• Violations of Terms
• Partial months
• Setup or onboarding fees


7. Trials

Trial periods may be offered at our discretion and may vary in duration.

We may modify or terminate trial access at any time.


8. Acceptable Use

You may not use the Services for:

• Illegal activity
• Spam or unsolicited bulk messaging
• Fraud or phishing
• Harassment
• Adult content distribution
• Unauthorized data harvesting
• Reverse engineering
• Automated scraping
• Carrier policy violations
• Interference with platform functionality

We may suspend or terminate accounts for violations.


9. SMS, Telephony & Messaging – Brand Torus Platform Compliance

BrandTorus.com and rezon8.net SMS Policy below

If you use SMS, MMS, or voice services:

You are solely responsible for:

• Obtaining express written consent
• Maintaining proof of consent
• Complying with TCPA, CTIA, and carrier regulations
• Honoring opt-out requests immediately

Standard Disclosure Requirements:

• Message and data rates may apply
• Message frequency varies
• Users may reply STOP or STOP ALL to opt out
• Users may reply HELP for assistance

You agree to:

• Maintain documented opt-in records
• Not send messages without consent
• Not engage in deceptive or illegal messaging
• Comply with all carrier policies

Political Messaging:

If you use the Services for political messaging:

• You are solely responsible for compliance with all federal, state, and local election laws
• You must comply with all FEC, FCC, and campaign regulations
• You must maintain lawful consent records
• You acknowledge additional carrier scrutiny may apply

governs the use of messaging, telephony, and automated communications features available through the Brand Torus platform.

Brand Torus provides communication infrastructure that may include:

• SMS messaging
• voice telephony services
• automated notifications
• AI-assisted communication tools
• messaging automation workflows

These services are supported through third-party communications infrastructure providers, including but not limited to Twilio and other telecommunications partners.

Users of the Brand Torus platform agree to comply with all applicable communications regulations and consent requirements described below.


9.1. SMS Messaging Consent Requirements

Users must obtain clear and explicit consent before sending SMS messages through the Brand Torus platform.

Consent must be obtained through one of the following methods:

• website opt-in forms
• written consent
• keyword opt-in campaigns
• electronic signup forms
• account registration workflows
• verbal consent where legally permitted and documented

Consent must clearly inform the recipient that they agree to receive SMS communications.

Consent language must include:

• the identity of the sender (Brand Torus or the applicable business)
• the types of messages to be sent
• notice that message and data rates may apply
• opt-out instructions

Example consent language:

By providing your phone number, you consent to receive text messages from Brand Torus or its authorized partners regarding account notifications, appointments, and promotional messages. Message frequency may vary. Message and data rates may apply. Reply STOP to unsubscribe or HELP for assistance.


9.2. SMS Opt-Out Requirements

Recipients must be able to opt out of SMS communications at any time.

Standard opt-out keywords include:

• STOP
• CANCEL
• UNSUBSCRIBE
• END
• QUIT

Upon receipt of an opt-out request, messaging to that number must cease except for a confirmation of the opt-out request.

Example opt-out confirmation:

You have been unsubscribed from Brand Torus messages. No further messages will be sent.


9.3. SMS Messaging Categories

Rezon8 and or Brand Torus messaging programs may include the following categories.


Category 1: One-Time Passwords (OTP)

These messages are transactional and used for security verification.

Examples include:

• login verification codes
• authentication codes
• password reset codes
• account verification codes

Characteristics:

• triggered by user action
• single-use security messages
• no marketing content included

Example message:

Your Brand Torus verification code is 482915. This code will expire in 10 minutes.

OTP messages do not require marketing consent but must still comply with telecommunications regulations.


Category 2: Account Notifications and Appointment Messaging

These messages provide information related to an existing relationship or scheduled service.

Examples include:

• appointment confirmations
• appointment reminders
• schedule updates
• service notifications
• follow-up messages
• account alerts

Example message:

Reminder: Your consultation with Brand Torus is scheduled for tomorrow at 2:00 PM. Reply STOP to unsubscribe.

These messages are considered transactional or relationship messages.


Category 3: Promotional and Marketing Messages

Marketing messages include communications promoting:

• products
• services
• events
• promotions
• special offers
• announcements

Examples:

Brand Torus Update: New automation features are available. Schedule a demo today.

Marketing messages require prior express written consent in accordance with applicable telecommunications laws, including the U.S. Telephone Consumer Protection Act (TCPA).


9.4. Telephony Usage

Brand Torus may provide voice communication services through third-party telephony providers.

These services may include:

• inbound and outbound calls
• voicemail services
• call routing
• automated call flows
• call recording (where permitted)

Users must comply with all applicable laws governing telemarketing, robocalls, and call recording.

Where call recording is used, businesses must comply with state and local consent requirements, including two-party consent laws where applicable.

Users are responsible for ensuring that their use of telephony services complies with relevant telecommunications regulations.


9.5. Artificial Intelligence Communications

Brand Torus may incorporate artificial intelligence technologies to assist with communication workflows.

AI-assisted communication features may include:

• automated messaging
• conversational AI
• customer support assistance
• workflow automation
• message classification
• analytics and optimization

AI systems may process message content in order to provide:

• automation
• performance insights
• workflow execution
• service improvements

Users acknowledge that AI systems may process communication data in accordance with the Brand Torus Privacy Policy and applicable data protection standards.

Sensitive personal information should not be transmitted through AI messaging systems unless appropriate safeguards are in place.


9.6. Communications Logging and Data Retention

For operational, security, and compliance purposes, Brand Torus may maintain logs of communications transmitted through the platform.

Logs may include:

• SMS message metadata
• message timestamps
• sender and recipient numbers
• delivery status
• call metadata
• automation workflow activity

These logs may be used for:

• troubleshooting
• compliance monitoring
• fraud prevention
• service improvement
• analytics

Brand Torus does not access message content except as required for platform functionality, troubleshooting, or compliance.

Communication records may be retained for a reasonable period consistent with operational and legal requirements.


9.7. Acceptable Messaging Practices

Users of Brand Torus messaging services agree not to transmit messages that include:

• unlawful content
• spam or unsolicited marketing messages
• misleading or deceptive content
• harassment or abusive communications
• prohibited products or services under telecommunications regulations

Brand Torus reserves the right to suspend messaging capabilities for accounts that violate these rules.


9.8. Compliance with Telecommunications Regulations

Users of the Brand Torus platform agree to comply with all applicable communications laws and regulations, including but not limited to:

• Telephone Consumer Protection Act (TCPA)
• CTIA Messaging Principles and Best Practices
• Federal Communications Commission (FCC) regulations
• applicable international messaging regulations where relevant

Failure to comply with these requirements may result in suspension or termination of messaging capabilities.

Failure to comply may result in immediate termination.


10. Data Roles – Controller & Processor

Depending on context:

• Rezon8 acts as a Data Controller for website visitors and account holders.
• Rezon8 acts as a Data Processor when customers use Brand Torus to collect and manage their own contact data.

Customers are responsible for ensuring lawful data collection.


11. Data & HIPAA

Protected Health Information (PHI) is strictly prohibited unless a signed Business Associate Agreement (BAA) is executed.

Absent a BAA, uploading PHI is a material breach.

Inactive account data may be retained for up to 30 days following termination but is not guaranteed.

Information may be processed in the United States or other jurisdictions where our service providers operate.


12. AI & Automated Processing

Brand Torus uses artificial intelligence systems, including third-party providers.

We may:

• Store prompts
• Process user inputs
• Generate automated outputs

AI outputs:

• May be inaccurate
• May be incomplete
• May be inappropriate

You are solely responsible for reviewing and validating AI-generated content.

We disclaim liability for reliance on AI outputs.


13. Intellectual Property

All platform software, branding, and infrastructure are owned by Rezon8, llc.

Users retain ownership of their uploaded content.

You grant us a limited license to process your data to provide Services.


14. Promotional Rights

You grant Rezon8, llc. the right to reference your company name and logo for promotional purposes unless removal is requested in writing.


15. Disclaimer of Warranties

Services are provided “AS IS” and “AS AVAILABLE.”

We make no guarantees regarding:

• Accuracy
• Availability
• Uptime
• Error-free performance

We do not provide legal, financial, or professional advice.


16. Limitation of Liability

To the maximum extent permitted by law:

Our total liability shall not exceed the greater of:

• $1,000
• The fees paid by you in the preceding 12 months

We are not liable for:

• Indirect damages
• Consequential damages
• Lost profits
• Data loss
• Carrier actions


17. Indemnification

You agree to indemnify and hold harmless Rezon8, llc. from claims arising from:

• Your use of the Services
• Your messaging activity
• Your violation of law
• Your white-label distribution

White-label customers are fully responsible for their end-user compliance.


18. Force Majeure

We are not liable for delays or failures caused by events beyond reasonable control.


19. Arbitration & Class Action Waiver

All disputes shall be resolved through binding arbitration in the State of Michigan.

You waive the right to:

• Jury trial
• Class actions
• Representative actions

Arbitration shall be individual.


20. Platform Ownership & White-Label Infrastructure

Platform Infrastructure and Service Environment

Brand Torus is a proprietary service environment operated by Rezon8 LLC and may rely on licensed third-party technology infrastructure including, but not limited to:

  • GoHighLevel
  • Twilio
  • Mailgun
  • Google Workspace
  • Cloud infrastructure providers
  • Artificial intelligence service providers

Users acknowledge that Brand Torus services operate within a managed white-label platform environment and that access to the platform is provided as part of the Brand Torus service offering.

Users are granted a limited, revocable, non-transferable right to access the platform for the duration of their active service agreement.

Ownership of the underlying platform infrastructure, system configuration, and service environment remains with Rezon8 LLC and its platform providers.


21. Account Migration & Transfer Restrictions

Account Transfer and Migration

Accounts created within the Brand Torus platform environment are provisioned and administered by Rezon8 LLC.

Users agree that:

• Accounts may not be transferred, migrated, replicated, or exported to another GoHighLevel white-label reseller or competing service provider without the prior written approval of Rezon8 LLC.

• Requests for migration may be evaluated on a case-by-case basis.

• Rezon8 LLC reserves the right to approve or deny migration requests at its sole discretion.

Unauthorized attempts to migrate, duplicate, export, or otherwise replicate Brand Torus accounts outside of the Brand Torus environment may result in:

  • suspension of services
  • termination of the account
  • legal remedies where applicable.

22. Platform Continuity & Service Discontinuation

Platform Continuity

Brand Torus services are provided through a managed service environment maintained by Rezon8 LLC.

In the event that Brand Torus services are discontinued, materially changed, or transitioned to a successor platform, Rezon8 LLC reserves the right to:

• migrate accounts to a successor platform
• provide data export options where feasible
• coordinate account transfer to the underlying platform provider when appropriate.

Users acknowledge that continued access to Brand Torus services depends on the availability of the underlying technology infrastructure.

Rezon8 LLC does not guarantee perpetual availability of the Brand Torus service environment.


23. Non-Circumvention

Non-Circumvention of Business Relationships

Users agree not to circumvent, bypass, or attempt to directly engage with any vendors, platform providers, contractors, service partners, or strategic relationships introduced or utilized through Rezon8 LLC or Brand Torus for the purpose of obtaining similar services without the involvement or consent of Rezon8 LLC.

This includes, but is not limited to:

  • platform providers
  • technology vendors
  • automation infrastructure providers
  • consulting partners
  • subcontractors
  • integration partners

Any attempt to circumvent these relationships in order to avoid service fees, commissions, or partnership structures may result in termination of services and other remedies permitted by law.


24. Affiliate Relationships & Partner Compensation

Affiliate and Partner Relationships

Rezon8 LLC and Brand Torus may maintain affiliate, referral, partnership, or revenue-sharing relationships with third-party service providers, platforms, vendors, creators, or technology partners.

These relationships may involve compensation structures such as:

  • affiliate commissions
  • referral fees
  • marketing partnerships
  • revenue sharing
  • product placements
  • sponsorship arrangements
  • platform incentives
  • sales commissions
  • integration partnerships

Where required by applicable law or regulatory guidance, appropriate disclosures will be provided in accordance with Federal Trade Commission (FTC) endorsement and advertising guidelines.

Participation in such relationships does not necessarily influence the integrity of services offered through the Brand Torus platform.


25. Referral Programs & Commission Structures

Referral Programs

Rezon8 LLC may offer referral, affiliate, or partner programs that compensate individuals or organizations for introducing customers, promoting services, or participating in sales activities.

Participation in such programs may be governed by separate written agreements or program-specific terms.

Unless otherwise agreed in writing:

• referral commissions are discretionary
• commission eligibility requires compliance with applicable program rules
• payment timing and conditions may vary depending on the program structure.

Rezon8 LLC reserves the right to modify or discontinue referral programs at any time.


26. Agency Use & Platform Resale Restrictions

Restrictions on Platform Resale

Users may not use the Brand Torus platform to create, operate, or distribute competing white-label SaaS platforms, automation services, or platform reselling environments without the prior written consent of Rezon8 LLC.

This restriction does not prevent users from operating their own businesses using the Brand Torus platform but prohibits the replication of the Brand Torus service structure itself.


27. Partner Service Disclosure

Third-Party Services

Certain features available through Brand Torus may rely on third-party service providers.

These services may include:

  • telecommunications infrastructure
  • email delivery services
  • AI processing systems
  • hosting infrastructure
  • analytics providers

Users acknowledge that these services may be governed by additional third-party terms and privacy policies.

Rezon8 LLC is not responsible for service interruptions, policy changes, or operational issues originating from third-party providers.

28. Governing Law

These Terms are governed by the laws of the State of Michigan.


29. Business Transfers

We may transfer information and agreements in connection with a merger, acquisition, asset sale, or corporate restructuring.


30. Survival

Provisions relating to:

• Liability
• Indemnification
• Arbitration
• Intellectual Property

Survive termination.


31. Entire Agreement

These Terms constitute the entire agreement between parties.


32. Changes

We may update these Terms at any time.

Continued use constitutes acceptance of updated Terms.


SMS Policy for Rezon8.net & BrandTorus.com

These SMS Messaging Terms apply to text messaging programs operated by Rezon8 llc on behalf of BrandTorus.com and Rezon8.net. By opting into SMS communications, you agree to receive text messages related to your interaction with Brand Torus.

Types of Messages

SMS communications may include:

1. Account Notifications

Messages related to your account or services, including:

• appointment confirmations
• appointment reminders
• service notifications
• support communications

Example:

Reminder: Your consultation with Brand Torus is scheduled for tomorrow at 2:00 PM.


2. Security Messages (OTP)

Authentication messages used for account security.

Example:

Your verification code is 482915. This code expires in 10 minutes.


3. Promotional Messages

Promotional or marketing messages related to services, offers, events, or updates.

Example:

Brand Torus Update: New automation features are available. Schedule a demo today.


Message Frequency

Message frequency may vary depending on user activity and services used.


Message and Data Rates

Message and data rates may apply depending on your mobile carrier.


Opt-Out Instructions

You may opt out of SMS messages at any time by replying:

STOP

After opting out, you will receive one confirmation message and no further SMS communications will be sent.


Help Instructions

For assistance, reply:

HELP

or contact:

support@brandtorus.com


Supported Carriers

SMS services are supported by most major U.S. carriers but delivery is not guaranteed.

WEBSITE TERMS OF USE & BRAND TORUS SOFTWARE SUBSCRIPTION AGREEMENT July 11, 2011