With our Consulting Services the creation or optimization of your, business processes, workflows, data collection methods, module-builds, setup, migrations and customization’s will be under control. Using our project management services you can plug into a stable of vetted designers, developers and project managers ready to work on your business. Our Account Managers provide the buffer between non-technical business teams and IT & programming resources. We turn your Sales mangers “we need this” into nerd speak that ensures you get what you need.
Is it Customer Relationship Management or Customer Relationship Marketing? It can mean different things to different people. Here it means having a holistic view of your customers & engaging in a meaningful way by understanding the micro and the macro. It’s about managing relationships. Using a software to manage relationships has to take many things into account beyond the industry you are in. If CRM delivers fulfillment on your customer promise it should be considered successful. A CRM system can be successful even if the product or service fails – you would know why it failed as it happened – by advertising spend results: poor closing ratio’s/return rates/repeat customers/poor service levels/inventory/shipping/document management/etc….. When you build a successful CRM system and implement successful advertising you will take advantage of the machine and in turn increase your share of wallet and the affinity for your brand.
